Author: Tomáš Hubálek
The “Hourly IT specialist” project was established in 2014, based on the needs of older people, who attended computer courses. Many of them understand the contents of these courses, but they are lost once again when the course is finished because they have different devices at their homes. Then, they seek the help of those hourly IT specialists, with whom they handle their devices specific problems. As a result of this meeting not only the specific problem is solved, but also an explanation and a written manual are provided. This also means that the services of hourly IT specialist are the additional layer to the previously undertaken computer courses. Based on the needs and demand, Moudrá Sovička z.s. was founded in 2015. It became a platform, that connects younger and older users of information technologies. Since the start of the project, we have individually helped more than a 1 000 older people.
The service is aimed at elderly people who do not have anyone in their close neighborhood to ask for the help, who need to solve the problem directly in their home or who can not attend a course or a maintenance service (due to health reasons, limited mobility, too big devices). Thanks to our individual approach, we can help older people and seniors with what they really need and what they want to solve. We help them with adapting the devices directly to their needs.
All that is needed is to call your hourly IT specialist, who will come to your home or the other place you will agree upon and will patiently explain and show you how to proceed next time.
IT specialist now mostly operate in Praha. Based on recommendations and the fact that other IT specialists want to join the project too, it is about to expand to other cities such as Brno, Hradec Králové, Kladno, Plzeň, Ostrava, České Budějovice and more to come.